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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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PK Hanas

April 15, 2026

5  out of  5
rating by PK Hanas
"Brandi Bandy and her team provide outstanding service. They are true professionals and they are always focused on the customer. I have had many interactions with Brandi Bandy and her team. They were particularly helpful recently in helping us deal with a traumatic situation. I highly recommend Brandi Bandy's State Farm agency."
We responded:
"Thank you so much for the kind words Mr Hanas. We value our relationship with ya’ll and we’re glad to be able to help. "
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April Konkel

April 13, 2026

5  out of  5
rating by April Konkel
"Great customer service! We have home and auto insurance with them. I appreciate having an actual person/team in the area to reach out to with questions. They have made adding or changing coverage easy and quick!"
We responded:
"Thanks so much for the wonderful review April. We sure appreciate you guys giving us the opportunity to take care of you!"
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Steven Foster

April 9, 2026

5  out of  5
rating by Steven Foster
"Great experience, and better than anticipated rate."
We responded:
"Thanks so much for the review Mr. Steven and welcome to our office!"
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Cynthia Brown

April 8, 2026

5  out of  5
rating by Cynthia Brown
"Kayla and Brandi have both been great to work with. My questions are completely answered, and in terms I can understand. That, along with simple kindess, has made getting through my current claim a breeze. 🙂👍"
We responded:
"We really appreciate you taking the time to leave a review Ms Cynthia. We are very fortunate to have the team that we do! "
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Raegan Freund

April 7, 2026

5  out of  5
rating by Raegan Freund
"I’ve had a fantastic experience with State Farm. Their team is always responsive, friendly, and takes the time to explain my coverage clearly. Filing a claim was quick and stress-free, and I felt supported every step of the way. It’s reassuring to know I have a company that truly puts customers first—I highly recommend Brandi Bandy State Farm for reliable, trustworthy service."
We responded:
"Thanks so much for the kind words Raegan! We truly appreciate you. "
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Matthew Johnson

April 7, 2026

5  out of  5
rating by Matthew Johnson
"Amanda stayed in touch with me during the reinstatement process. She was very kind and informative. Most importantly SHE made the effort to keep things up to date. Based on what happened she cared. Thank you for that. Keep up the great work."
We responded:
"Thanks for the kind words Matthew. Amanda is an amazing asset to our team for MANY reasons but most of all because she genuinely cares about our customers! "
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Juanita Case

March 26, 2026

5  out of  5
rating by Juanita Case
"Amanda helped me get the insurance quickly and easily. She is friendly and has a great sense of humor!!"
We responded:
"Thanks so much for recognizing Amanda’s greatness. We are appreciate your business Ms. Juanita and appreciate you taking the time to leave a review!"
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Angela Lampe

March 19, 2026

5  out of  5
rating by Angela Lampe
"We always receive prompt and courteous service from the entire team."
We responded:
"Thanks so much for the kind words Angela. We really appreciate ya’ll!"
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Sydney Goldstein

March 18, 2026

5  out of  5
rating by Sydney Goldstein
"Always extremely helpful and friendly!"
We responded:
"Thanks so much for the kind words Sydney"
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Sarah Finney

March 17, 2026

1  out of  5
rating by Sarah Finney
"I received a random call from this office, and the experience was extremely unprofessional from start to finish. The woman said her name, but she said it as if I already knew who she was and immediately started talking. She never clearly stated what office she was calling from or her title, which made the call confusing right from the beginning. Right away, I let her know I was on another call and would have to call her back. Instead of respecting that, she became very pushy asking what time would be good to call me back. I told her I didn’t know and that I would return her call. She continued pressing, asking if I didn’t know whether I’d be busy. I explained that I was just starting my day and would be busy most of it. She then tried to push scheduling for the next day, even after I clearly said I would call her back myself. Despite me repeating that I needed to go, she continued asking questions and talking over me. When I finally got her to end the call and switched back to my other line, the person had already hung up. I tried calling them back with no answer. I then returned her call, and instead of being professional, she responded with a sarcastic and sassy comment saying she thought I was busy until tomorrow which is not what I said at all. She then went into a sales pitch about life insurance, claiming I didn’t have coverage with their office and only had auto and another policy through them which is completely false. I have no business with this agency whatsoever. When I told her I already have life insurance, she began asking personal questions about my coverage and what I pay. I made it clear that was private information and I would not be sharing it. She then made an inappropriate comment implying that my family would contact them when I pass away to check for policies, which was completely out of line. When I asked where she got my information especially since I am listed as no solicitation and I said my actual agents name she suddenly claimed the call was made “by accident,” which clearly didn’t match her earlier behavior. Very unprofessional, overly pushy, and misleading. I would not recommend to my family or friends doing business with this office. I believe Kayla is her name."
We responded:
"Sarah, thank you for your feedback, and I’m truly sorry for your experience. After reviewing this, your information was in our system from a prior inquiry. Kayla, who is newer to our team, believed she was reaching out appropriately and did not realize you were currently in working with another agent. While her intent was simply to do her job. We take full responsibility for how the interaction came across. This is not the standard we expect and we are addressing it internally to ensure clearer communication and respect for individuals’ time. We also take your concerns about privacy and unwanted contact seriously and are reviewing our processes to prevent this from happening again. Thank you for bringing this to my attentions. Brandi Bandy State Farm Agent "
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Scott Lyon

March 16, 2026

5  out of  5
rating by Scott Lyon
"Wonderful company. Everyone there is really helpful and quick to help. 5 stars"
We responded:
"Thanks so much for the review Scott. We appreciate you!"
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gabe garcia

March 16, 2026

5  out of  5
rating by gabe garcia
"Communication is great along with the value State Farm brings to the table. Amanda answered all the questions I had and even the ones I didn't know to ask she answered"
We responded:
"Thanks so much for the review Gabe. Amanda is a huge asset to our team and I am so happy she was able to help you."
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irvin caballero

March 16, 2026

5  out of  5
rating by irvin caballero
"Amanda helped my parents with there auto and house insurance always nice and professional would recommend coming to here for what you need !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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RedRev777

March 12, 2026

5  out of  5
rating by RedRev777
"Kayla was great! She helped us bundle our auto and home insurance and save money!!!"
We responded:
"We sure appreciate the review and your choice to do business with our agency. Kayla is amazing at her job and I’m so glad she was able to help you! "
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Julie Dwyer

March 12, 2026

5  out of  5
rating by Julie Dwyer
"I have been with State Farm for many years and have always been treated very well! Great customer service! Brandy, Kayla and the rest have always been very helpful and kind! Highly recommend!"
We responded:
"Thanks so much for the kind words Julie, we sure appreciate you! "
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Dalton Doyle

March 10, 2026

5  out of  5
rating by Dalton Doyle
"Extremely helpful individuals working here."
We responded:
"Thanks so much for the kind words Dalton. We really appreciate you allowing us to help you!"
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Kevin McEwen

March 4, 2026

5  out of  5
rating by Kevin McEwen
"Great people always ready to help"
We responded:
"Thanks so much for recognizing the awesomeness that is our team. We appreciate you Kevin!"
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Kayla Glynn

March 3, 2026

5  out of  5
rating by Kayla Glynn
"Kayla is amazing every time love her vibe you can tell she loves her job."
We responded:
"Thank you so much for your kind words, Kayla Glynn! We're thrilled to hear that Brandi was able to assist you with such great service. Your feedback means a lot to us!"
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james young

March 3, 2026

5  out of  5
rating by james young
"So i don't ever leave a review for an insurance company, BUT.... State Farm is customer service level excellent No one likes dealing with insurance, buy they make it enjoyable. Thank you Kayla for the great customer service! Lower cost than all of the other companies for me"
We responded:
"We really appreciate you taking the time to leave Kayla a review James. she is exceptional at what she does and takes great pride in caring for our customers."
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Porcia Gales

February 2, 2026

5  out of  5
rating by Porcia Gales
"Amanda is amazing! She has been handling all my insurance needs for years. She calls me to make sure I don’t need anything added or taken away. She also lets me know when my policy drops in price! I’m with state farm because of her!"
We responded:
"Porcia, we absolutely love hearing this! Amanda is an integral part of our team and I thank you for recognizing her hard work and dedication to our customers! "
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Sam Blanton

January 29, 2026

5  out of  5
rating by Sam Blanton
"Kayla was a great help, she saved me a lot of money."
We responded:
"Thanks so much for leaving Kayla a review and recognizing her hard work!"
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cynthia salazar

January 26, 2026

5  out of  5
rating by cynthia salazar
"My questions got answered in kindly manner"
We responded:
"Thanks so much for taking the time to leave a review. We appreciate your business and we are glad to have been able to help!"
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Sherri Smith

January 23, 2026

5  out of  5
rating by Sherri Smith
"Amanda provided great customer service!!!"
We responded:
"Amanda is an amazing asset to our team! I appreciate you taking the time to recognize her."
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Stacy Henry

January 16, 2026

5  out of  5
rating by Stacy Henry
"Kayla Young was great in assisting me with an issue I had overlooked. She is always courteous and quick with her most helpful knowledge regarding our policy. I am so happy that I switched to State Farm and will remain a loyal customer with her."
We responded:
"Thanks so much for the kind words Stacy. We are very lucky to have Kayla as she takes great pride in helping our customers!"
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Cathy James

January 9, 2026

5  out of  5
rating by Cathy James
"Great experience"
We responded:
"Hi Cathy, thank you for the 5 star review!"